|About the Book|
As Asia attracts more foreign investment and multinational companies set up or expand operations and as more Asians are posted overseas, it is critical that Asians who aspire to be global leaders develop the intercultural perspectives and skills toMoreAs Asia attracts more foreign investment and multinational companies set up or expand operations and as more Asians are posted overseas, it is critical that Asians who aspire to be global leaders develop the intercultural perspectives and skills to work with a diversity of people and cultures. Professional competence and a strong work ethic are not enough. In today’s global economy it is essential for successful managers to interact effectively with their foreign colleagues and clients, whether face-to-face or long distance via email, phone or teleconferencing.This book is a valuable resource, filled with concrete and specific suggestions for increasing effectiveness when working with Americans (and other Westerners). It can be profitably used by:-- Asian managers and administrative staff working with American managers in the Asian-Pacific region--- Asian managers sent to the USA for an assignment or training--- Asian managers who dealwith American home office via phone, teleconferencing or consultant visits--- Asian students in business management programs--- Asian students or immigrants to the USA.This book can also serve as a useful introduction for kAmerican managers who want to increase their intercultural effectiveness when working with Asians clients, colleagues, supervisors and subordinates from countries in the Asia-Pacific region.Based upon academic studies and applied field research, this book explores the key areas where cultural misunderstanding occurs in the workplace and productivity is reduced. It provides a model for understanding key cross-cultural differences in the workplace and offer specific skills and techniques that successful Asian managers need to master. Content includes such cross-cultural topics as: how to get ahead in an American organzation, communicating effectively with Americans, dealing with conflict and disagreement, making effective presentations to an American audience, differing patterns of thinking, logic and processing information, dealing with the diverse American workforce, giving/receiving feedback, winning at performance appraisals, American humor, decision-making, dealing with mistakes, timelines, running/attending effective meetings, negotiating, ethics, what to do when you dont understand and business etiquette and protocol.